Job Details2024-05-20T13:50:10+00:00

Oncology RN Patient Navigator

Requisition Number: 2305046
Job Category: Nursing
Primary Location: Middletown, NY

Doctor consulting nurse at nurse station.

Careers at UnitedHealth Group

We’re creating opportunities in every corner of the health care marketplace to improve lives while we’re building careers. At UnitedHealth Group, we support you with the latest tools, advanced training and the combined strength of high caliber co-workers who share your passion, your energy and your commitment to quality. Join us and start doing your life’s best work.SM

Clinical

Compassion. It’s the starting point for health care providers like you and it’s what drives us every day as we put our exceptional skills together with a real feeling of caring for others. This is a place where your impact goes beyond providing care one patient at a time. Because here, every day, you’re also providing leadership and contributing in ways that can affect millions for years to come. Ready for a new path? Learn more, and start doing your life’s best work.SM

Our teams are helping people from around the world. We can bring out your best as you put your listening, analytical and problem solving skills to work in a setting that is geared to helping improve lives and enhance health care for millions. Here, you’ll discover a wealth of pathways for professional growth within Customer Service, Billing, Claims, Enrollment & Eligibility and across our global economy. Join us and find out why this is the place to do your life’s best work.SM

**$10,000 Sign-On For External Candidates**

Full benefits within 30 days of employment.  No nights, holidays or weekends!

Optum New York, (formerly Optum Tri-State NY) is seeking a Lead Oncology Registered Nurse to join our team in Middletown, NY. Optum is a clinician-led care organization that is changing the way clinicians work and live.

As a member of the Optum Care Delivery team, you’ll be an integral part of our vision to make healthcare better for everyone.

At Optum, you’ll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together.

The Oncology  Registered Nurse Navigator (ONN) is a RN who serves as a key member of the multidisciplinary team, providing clinical guidance, education, and support to oncology patients and their families within the ambulatory care setting. The Oncology RN will work with the Clinical Operations, Nursing staff and Physicians to ensure clinical goals are met through determination of work load priorities to meet the clinic’s administrative, operational and support requirements.  Excellent communication (written and verbal) skills. The ONN facilitates timely access to care, coordinates appointments and diagnostic services, and ensures clear communication between providers, patients, and caregivers.  The ONN helps patients overcome the challenges of a complex medical system as it relates to timely oncology care, treatment adherence, patient outcomes, and serving as an advocate, educator, and a resource from diagnosis through survivorship. 

Primary Responsibilities:

  •  Provide care for critically or chronically ill cancer patients
  • Create a supportive environment, educating cancer patients about treatment procedures and particularities of the disease
  • Work with patients who have been diagnosed with life – threatening conditions to provide a stable environment to help patients and their families with work through the treatment process and to cope with potentially fatal outcomes
  • Ensure strict compliance with federal and state regulations and company policies, procedures and processes
  • Ensure patient care is delivered appropriately and consistent with best – practices and industry standard measures, i.e. QOPI
  • Works with less structured, more complex issues
  • Serves as a resource for others
  • Assesses and interprets patient needs and requirements
  • Identifies solutions to non-standard requests and problems
  • Solves moderately complex problems and/or conducts moderately complex analyses
  • Works with minimal guidance; seeks guidance on only the most complex tasks
  • Translates concepts into practice
  • Provides explanations and information to others on difficult issues
  • Coaches, provides feedback, and guides others
  • Collects subjective and objective health status information from multiple sources such as; patients, caregivers, members of the health care team, documented records and other relevant sources.
  • Prioritizes activities based on the patient’s immediate health need or the nurse’s judgment of anticipated patient needs.
  • Documents the information and data collected in a retrievable understandable and readable format.
  • Employs nursing knowledge and evidence nursing practice in caring for patients in the office and over the phone
  • Includes the patient, appropriate caregivers, and other health professionals in making shared decisions about plans and strategies.
  • Considers the patient or population needs in terms of age, gender, race, cultural values and practices, ethical and legal considerations and environmental factors as well as the anticipated risks and benefits of interventions for individualized plan development.
  • Implements the plan of care in partnership with the patient, caregivers and other healthcare professionals in a timely manner.
  • Performs interventions supported by evidence- based ambulatory care nursing practice during clinical visits, telephone encounters and electronic communications according to regulations, standards and organizational policy and procedure.
  • Provides age appropriate, population specific care in a compassionate, caring, culturally and ethically sensitive manner.
  • Delegates appropriate nursing interventions to clinical team members based on competency and organizational polices.
  • Provides relevant information to individuals within and/or outside of Crystal Run Healthcare when the patient’s care is transferred between and among different specialties. 

Optum NY/NJ was formed in 2022 by bringing together Riverside Medical Group, CareMount Medical and ProHealth Care. The regional alignment combines resources and services across the care continuum – from preventative medicine to diagnostics to treatment and beyond across New York, New Jersey, and Southern Connecticut. As a Patient Centered Medical Home, Optum NY/NJ can provide patient-focused medical care to the entire family. You will find our team working in local clinics, surgery centers and urgent care centers, within care models focused on managing risk, higher quality outcomes and driving change through collaboration and innovation. Together, we’re making health care work better for everyone.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Graduate of an accredited School of Nursing
  • Current NYS License as a Registered Professional Nurse

Preferred Qualifications:

  • OCN certification
  • Supervisory experience

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $34.23 to $61.15 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Additional Job Detail Information

Requisition Number 2305046

Business Segment Optum Care Delivery

Employee Status Regular

Job Level Individual Contributor

Travel No

Country: US

Overtime Status Non-exempt

Schedule Full-time

Shift Day Job

Telecommuter Position No

Our Hiring Process

We want you to know what our hiring process looks like. Watch the video and find out what to expect along the way.

What It’s Like

Watch the video and hear how our employees describe what it’s like to work here in Customer Service.

Careers at Optum

If you want to use your abilities to help us challenge the status quo and achieve on our ambitious mission, this is the right place for you. We are creating and delivering quality health care solutions that deeply impact the health care system. And this means opportunities for people like you to grow and innovate with us.

Closing the GAP

Our team members help close the gap in health care. Take a closer look and see how Lisa helps members navigate a complex health care system.

Our Blog

Ishan’s Spotlight

Optum celebrates the talent that veterans bring to our team. Learn more about all we do to support service members.

An RN Uncovered

Combining the experience of a nurse with the responsibilities of a manager, Rina P. is using her skills to improve health care. Find out what it means to make a difference at Optum.

Ritu Spotlight

Hear more about Ritu's path to becoming a software engineer at Optum in her own words, and find out how she's following her passion to turn data into meaningful solutions.

Our Blog

Our Blog

If you’ve been referred to a position at UnitedHealth Group, make the most of the opportunity

At UnitedHealth Group we utilize many avenues to find the right candidates to fill open positions. One of which, involves asking our current employees to refer the people they know that would be a good fit for the company. Our employees have great insight into what makes someone successful here. By utilizing their referrals for potential candidates, we have a trusted source that we can rely on to help build our elite team.

Our Blog

Go to Top