OnBase Business Systems Analyst

UMR, UnitedHealthcare’s third-party administrator (TPA) solution, is the nation’s largest TPA. When you work with UMR, what you do matters. It’s that simple . . . and it’s that rewarding. 

In providing consumer – oriented health benefit plans to millions of people; our goal is to create higher quality care, lower costs and greater access to health care. Join us and you will be empowered to achieve new levels of excellence and make a profound and personal impact as you contribute to new innovations in a vital and complex system. Opportunities are endless for your career development and advancement within UMR due to our record-breaking growth. 

Regardless of your role at UMR, the support you feel all around you will enable you to do what you do with energy, quality, and confidence. So, take the first step in what is sure to be a fast-paced and highly diversified career. 

The OnBase Business Systems Analyst is a hybrid role that couples the role of a Business Analyst and a Configuration/Systems Analyst. The OnBase Business Systems Analyst must be able to work directly with different business units and guide solutions for workflow and document management within varied operational structures. The analyst must also be comfortable troubleshooting and solving application issues as they are reported by supported business areas. This includes, but is not limited to, checking server health, workflow timers, document import and automatic indexing processes.

This position is full-time, Monday – Friday. Employees are required to work our normal business hours of 8:00am – 5:00pm. It may be necessary, given the business need, to work occasional overtime or weekends.

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Engage different operation teams to strategize, prioritize, develop, and support new products and services within the OnBase application
• Act as the primary communication conduit for all development activity including:
• Facilitating all requirement-gathering activities
• Regularly updating stakeholders, subject matter experts, business teams and other integrated IT partners of all project development
• Collaborating with internal and external customers and partners to constantly reevaluate and prioritize ongoing development
• Analyze, design, and prepare application/system specifications for information systems solution which address business needs and methods for testing and installation
• Prepare detailed specifications from which solutions will be built that coincide with all OnBase best practices as established by the team
• Continually seek opportunities to engage emerging technologies within the OnBase application
• Work cooperatively within the OnBase team to rigorously scrutinize new development, configuration, and coding to ensure efficient code is being implemented with minimum impact to other business areas

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

Required Qualifications:

• High School Diploma/GED or equivalent work experience.
• Must be 18 years of age or older
• 1+ years of working as a technical expert within OnBase or a similar configurable workflow and document management tool
• 2+ years of gathering business requirements and implementing projects or procedures based upon those requirements
• 1+ years of experience presenting complex technical solutions to business in a digestible and understandable manner
• Experience with the principals of document indexing and management (Document Types, Document Group Types, Keywords, Autofill Keyword Sets).
• Experience with Microsoft Excel (Pivot Tables, Create/Edit, Formula Management)
• Experience with Microsoft Word (Creating/Editing/Managing documents)
• Ability to work full-time Monday – Friday Employees are required to work our normal business hours of 8:00am – 5:00pm. It may be necessary, given the business need, to work occasional overtime or weekends.

Preferred Qualifications:

• Understanding of Document Import Processing (DIP), configurable forms and form engines (HTML and/or Unity), Security Group Management and Report Services/Dashboard Reports

Telecommuting Requirements: 

• Ability to keep all company sensitive documents secure (if applicable) 
• Required to have a dedicated work area established that is separated from other living areas and provides information privacy. 
• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy 

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $58,800 – $105,000 annually based on full-time employment. We comply with all minimum wage laws as applicable. 

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.

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