Technical Product Manager-TPM, Agile, Healthcare

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Designs, develops, and manages activities for a specific product or group of products from product definition and planning through production, release, and end of life. Responsible for the full product lifecycle management, with a technical focus, including strategy, design, development, management, and end of life of new, existing or acquisition products. Leverage market insights to understand market/customer needs as well as emerging technology developments and trends to identify new opportunities or make adjustments to current product offerings. Balances deep subject matter expertise in the product, business use cases and strong technical aptitude. Accountable for delivering product performance against expectations and updates changes to a product portfolio to improve competitive position, and optimal product performance to meet customer and market needs. Accountable to and/or own the P&L. Responsible for cross-functional stakeholder management to include but not limited to design, engineering, scrum teams, business leaders, etc., functioning as technical expert with a fluency in development concepts and modern development practices. Positions in this function may require a background or degree in computer science or engineering.

Primary Responsibilities:

• Product Vision and Strategy: Work with stakeholders throughout the enterprise to adapt the product vision and strategy established by the strategic team. Ensure alignment with business objectives and customer needs
• Backlog Management: Create, prioritize, and maintain the product backlog. Ensure that the development team has a clear understanding of the requirements and priorities
• User Stories and Acceptance Criteria: Understands the product, user personas and business processes in which the product is used. Write clear and concise user stories/defects and acceptance criteria. Ensure that user stories and defects are well-defined and ready for development.
• Stakeholder Collaboration: Work closely with stakeholders, including customers, business leaders, and development teams, to gather requirements, provide updates, and manage expectations. Work with stakeholders to gather requirements, update on progress, identify/mitigate risks
• Sprint Planning and Review: Participate in sprint planning meetings to help the team understand the priorities and goals for each sprint. Review and accept completed user stories at the end of each sprint
• Demo the product to clients, users and leadership team; to identify growth and efficiency opportunities
• Continuous Improvement: Continuously evaluate and improve the product development process
• Identify opportunities for process improvements and implement best practices
• Analyzes and investigates
• Provides explanations and interpretations within area of expertise
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Bachelor’s degree in IT or computers or Information science
• 4+ years of experience in technical product management and US healthcare
• Solid understanding of Agile methodologies (Scrum, Kanban, etc.) and experience with Agile tools (Rally, JIRA, Trello, etc.)
• Proven solid analytical and problem-solving skills
• Proven excellent in stakeholder management
• Proven excellent written and verbal communication skills

Preferred Qualifications: 

• Experience in US healthcare system

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.