Office Services and Mail Clerk

This position is Onsite. Our office is located at 115 W. WAUSAU AVE., WAUSAU, WI.

UMR, UnitedHealthcare’s third-party administrator (TPA) solution, is the nation’s largest TPA. When you work with UMR, what you do matters. It’s that simple . . . and it’s that rewarding.

In providing consumer – oriented health benefit plans to millions of people; our goal is to create higher quality care, lower costs and greater access to health care. Join us and you will be empowered to achieve new levels of excellence and make a profound and personal impact as you contribute to new innovations in a vital and complex system. Opportunities are endless for your career development and advancement within UMR due to our record-breaking growth.

Regardless of your role at UMR, the support you feel all around you will enable you to do what you do with energy, quality, and confidence. So, take the first step in what is sure to be a fast – paced and highly diversified career.

Join our team as an Office Services and Mail Clerk, where your attention to detail and commitment to excellence will play a vital role in supporting healthcare operations. In this on-site position, you’ll be at the heart of our administrative workflow—handling sensitive documents, processing live checks with precision, and ensuring timely and secure distribution of mail and records.

If you’re looking for a role that values your organizational skills and offers the chance to make a meaningful impact, this could be the perfect fit.

What are the reasons to consider working for UnitedHealth Group? Put it all together – a highly competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success.

Some of our offerings include:

• 18 days of Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement – up to $5,250 per calendar year for job-related coursework
• Adoption Assistance Plan
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) · More information can be downloaded at: http://uhg.hr/

This position is full-time (40 hours/week) Monday – Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00am – 3:30pm CST. It may be necessary, given the business need, to work occasional overtime.

Primary Responsibilities:

• Open, sort, and distribute incoming mail and packages to appropriate departments
• Handle and process live checks with 100% accuracy, including scanning and secure documentation
• Perform accurate data entry and update tracking systems for mail and package deliveries
• Digitize and archive important documents, ensuring accessibility and compliance
• Collaborate with internal teams to ensure timely and accurate mail and document handling
• Follow all company policies and procedures related to data security and mailroom operations

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED or 2+ years of equivalent experience
• Must be 18 years of age or older
• Proficiency with Windows-based computer systems and ability to learn new applications
• Ability to work onsite at 115 W. WAUSAU AVE., WAUSAU, WI
• Ability to work any full-time shift between the hours of 7:00 am – 3:30 pm CST (Central Standard Time zone) from Monday – Friday including the flexibility to work occasional overtime and weekends based on business need

Preferred Qualifications:

• Experience in a healthcare setting
• Experience in a mailroom setting
• Typing/data entry experience
• Ability to type at the speed of 60+ WPM (words per minute)

Soft Skills:

• Strong attention to detail and commitment to quality
• Self-motivated and able to work independently
• Effective time management and organizational skills
• Adaptability in a fast-paced, evolving environment
• Excellent verbal and written communication skills
• Ability to handle confidential information with discretion

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 – $24.23 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.

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