Coding Support Specialist

This position is National Remote. You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. 

The Coding Support Specialist plays a vital role in supporting daily operations within the Acute and Ambulatory Middle Revenue Cycle. This position focuses on key performance indicators such as DNFC, Pre-AR days, and Charge Lag days. The specialist assists in planning, coordinating, and executing both analytical and operational tasks related to revenue cycle projects.

This position is full-time, Monday – Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am – 5:00 pm. It may be necessary, given the business need, to work occasional overtime.  

We offer 4 weeks of on-the-job training. The hours of training will be aligned with your schedule.

Primary Responsibilities: 

• Data analysis, process improvement, and organizational development 
• The role supports leadership initiatives and fosters effective communication across departments to enhance revenue cycle policies, practices, and technology platforms

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications: 

• High School Diploma / GED 
• Professional coder certification with credentialing from AHIMA and/or AAPC (CPC, CCS-P, RHIA, RHIT) to be maintained annually 
• Must be 18 years of age OR older
• 3+ years of facility / hospital coding experience 
• Experience in accurately coding medical procedures and diagnoses using ICD-10-CM, CPT, HCPCS, and DRG systems for hospital coding
• Experience with Microsoft Word (create correspondence and work within templates) and Microsoft Outlook (email and calendar management)
• Intermediate experience with Microsoft Excel (Pivot Tables, VLOOKUP, data entry, sort / filter, and work within tables)
• Ability to work full-time, Monday – Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am – 5:00 pm. It may be necessary, given the business need, to work occasional overtime 

Preferred Qualifications:

• Exposure to EPIC and Optum technology Enterprise CAC ideal
• Advanced Excel skills
• Working knowledge of all areas of the revenue cycle. Detailed knowledge of HIM, Coding, including physician query processes, clinical chart reviews, deficiency analysis, scanning, coding, medical record correction processes, denials, and regulations governing HIM core functions

Telecommuting Requirements: 

• Ability to keep all company sensitive documents secure (if applicable) 
• Required to have a dedicated work area established that is separated from other living areas and provides information privacy 
• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

Soft Skills:

• Professional communication skills; both oral and written
• Organizational skills, working effectively in a multi-task-based environment, and with an ability to work both independently and collaboratively

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $28.27 – $50.48 per hour based on full-time employment. We comply with all minimum wage laws as applicable. 

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.  

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

   
   
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. 

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.