Senior Business Systems Analyst

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.   

Positions in this function deliver solutions to complex business problems with consideration to business need and the capacity and limitation of associated business systems, evaluating system changes for downstream impact. This position consults on the development, specification and integration of WellMed’s enterprise systems and will analyze business needs, document requirements, write and execute test cases and plans, and oversee and participate in the testing processes. Roles in this function could also partner with stakeholders to understand data requirements and develop tools and models such as segmentation, dashboards, data visualizations, decision aids and business case analysis to support the organization. Team members will typically use business intelligence, data visualization, query, analytic and statistical software to build solutions, perform analysis and interpret data. 

If you live near San Antonio, Texas, you will enjoy the flexibility of a hybrid-remote position* as you take on some tough challenges.

This position follows a hybrid schedule with three in-office days per week.

Primary Responsibilities:

• Captures objectives based on business unit needs combined with a thorough understanding of enterprise business systems and industry requirements
• Performs a role in the development and implementation of major systems. This role may interface with multiple business units such as accounting / finance, claims, operations, physician clinics, customer service, executive management, and sales and marketing
• Use pertinent data and facts to identify and solve a range of problems within the area of expertise
• Create, document and visualize processes and procedures, workflows, training materials to support business operations
• Assesses and interprets customer needs and requirements
• Identifies solutions to non-standard requests and problems
• Solves moderately complex problems and/or conduct moderately complex analyses
• Works with minimal guidance; seeks guidance on only the most complex tasks
• Conduct gap analysis, impact assessments, and feasibility studies for proposed changes
• Provides explanations and information to others on difficult issues
• Coaches, provide feedback, and guides others
• Acts as a resource for others with less experience

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED (or higher)
• 3+ years of experience in developing requirements and performing system analysis
• 2+ years of experience with data analytics and reporting tools (e.g. SQL, Tableau and Power BI)
• 2+ years of experience in one or more of the following areas: systems design, database programming experience, HL7 integration, X12 integration, EDI, practice management system implementation and support, EMR system implementation and support, Claim adjudication system implementation and support, Care Management system implementation and support
• 1+ years of experience in major systems implementation 
• Intermediate level of proficiency in Microsoft Office Suite (I.e. Excel, Word, PowerPoint, etc.)

Preferred Qualifications: 

• Bachelor’s Degree in Computer Science, Information Systems or related technical field
• Experience with various system development lifecycles such as waterfall, RUP, and Agile methods
• Ability to communicate ideas and problem solutions
• Ability to effectively work with both internal and external clients
• Extensive knowledge of Health Care Industry and related business functions

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $71,200 to $127,200 annually based on full-time employment. We comply with all minimum wage laws as applicable. 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. 

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.

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