Chief Information Officer, Home & Community Care Solutions

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

In this leadership role, you will oversee ~1000 person global team and over a $100M technology budget. You will collaborate closely with Optum Home & Community Care leadership and other areas of the overall Optum Health business. You will be accountable for maintaining delivery velocity, supporting business growth, and providing focused leadership across engineering, architecture, and security to ensure we advance the Optum Health mission of transforming the health care experience through innovation, integration, and a relentless focus on value-based care.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Understand the overall Optum Home & Community Care Solutions (H&CCS) business strategy and translate that strategy into a technology-forward agenda 
• Develop key relationships across the business and contributing to business and technology strategy as a member of both the technology and business leadership teams 
• Actively participate in capital funding process and help make technology investment decisions (in partnership with business leaders) 
• Leverage a nimble, flexible, responsive and customer-centric technology model to execute the end-to-end process of delivering information services, support and technologies to both internal and external customers 
• Ensure a disciplined software engineering process leveraging enterprise platforms and solutions where possible and using Agile methods & a DevOps model
• Identify and mentor technology leaders and maintain a high-performance team 

AI & Innovation

• Partner with Optum Health business leaders to identify AI opportunities within H&CCS that align with enterprise goals of providing value-based healthcare
• Oversee the full lifecycle of AI assets, ensuring continuous monitoring and improvement in all the applications and tools used in H&CCS
• Manage relationships with AI vendors, cloud providers, and startups, ensuring alignment with enterprise architecture and security standards
• Ensure AI systems are fair, explainable, and align with ethical standards and regulatory requirements

Strategic Leadership

• Evaluate and prioritize technology investments based on business impact, risk, and return
• Develop and execute technology roadmap for H&CCS that aligns with Optum Health and Optum Technology broader vision
• Champion strategic initiatives, such as digital transformation, modernization, and engagement; in line with Optum Technology Priorities
• Act as a strategic advisor to H&CCS Leadership, offering insights and guidance on how technology & AI can unlock new business models while actively removing obstacles

Organizational Enablement

• Adapt operating models, including talent, governance, and delivery structures, to stay agile and competitive
• Engage stakeholders at all levels from Business, Technology, Security, Product, and external partners to build a culture of innovation, trust, psychological safety and continuous learning

Governance & Operations

• Ensure full compliance and adherence Security and System Availability MBOs; leverage real-time monitoring systems and dashboards to monitor security, stability and system performances
• Support enterprise-wide security training and awareness programs to foster a culture of compliance and accountability
• Partner with Optum Health business leaders and finance to manage capital budgets and O&M budgets along with vendor relationships

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 15+ years of experience serving in a Technology leadership role
• 5+ years of experience working in the Healthcare industry
• Disruptive thinker, willing to challenge conventional and siloed thinking, drive change and offer a different viewpoint
• Demonstrated success leveraging innovative technology to meet business objectives
• Proven ability to operate and effectively navigate in a highly complex, matrixed environment with a high level of collaboration 
• Ability to build effective working relationships with executives and key business partners to drive change agendas that transform the organization
• Track record of successful collaboration with business executives on business strategy and capital planning processes 
• Progressive talent management experience with proven ability to successfully recruit, hire, develop and retain top talent 
• Demonstrated success influencing c-Suite stakeholders
• Experience leading global teams of 500+ people with a focus on collaboration & development
• Ability to build the right team, focus people and model/demand integrity through ambiguous times
• Track record of delivering scalable and highly available systems using Agile methods and a DevOps model
• Proven ability to deliver technology systems like a product with important capability additions to meet internal and external customer needs
• Knowledge of security issues and associated technologies to securely protect our assets
• Well versed in emerging tools to enable automation of business processes, including AI/ML, GenAI, Agentic AI, cloud computing, data analytics, SaaS solutions
• Broad technology experience, including complex systems integration expertise
• Experience leveraging shared technology services in a global organization
• Results-oriented individual with strong influencing, problem solving and negotiation skills 
• Resilience and curiosity with high EQ
  

Preferred Qualifications:

• Direct-to-consumer (B2C) technology solutions expertise 
• Experience working in the Care Delivery or Home Health domain
• Knowledge of Care Coordination and/or Care Management
• Experience managing budgets of $50M+

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $196,600 to $337,100 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.