Associate Director – Risk Adjustment Coding Quality Business Analysis

Optum is a global organisation that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

In healthcare, evolution doesn’t just happen. It takes innovation, imagination, and a passion for solving problems in new and better ways. And innovation is taking place at a lightning-fast pace every day at Optum.

As the fastest growing part of the UnitedHealth Group family of businesses, we’re expanding our team in Ireland and creating excellent opportunities for those who want greater purpose and more impact in their work. We’ll provide the investment, support, and resources to advance your career. You’ll provide the talent, ambition, and drive.

At UnitedHealth Group and Optum, we want to make healthcare work better for everyone. This depends on hiring the best and brightest. With a thriving ecosystem of investment and innovation, our business in Ireland is constantly growing to support the healthcare needs of the future.

Our teams are at the forefront of building and adapting the latest technologies to propel healthcare forward in a way that better serves everyone. With our hands at work across all aspects of health, we use the most advanced development tools, AI, data science and innovative approaches to make the healthcare system work better for everyone. 

We’re seeking a highly motivated and analytical Associate Director – Risk Adjustment Coding Quality Business Analysis to join our team in Dublin, Ireland. In this critical role, you’ll play a pivotal role in driving operational excellence across our global Risk Adjustment Coding program. 

Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Dublin or Letterkenny and telecommuting from a home-based office in a hybrid work model.  

Primary Responsibilities: 

• Dive Deep into Data: Establish robust data gathering processes and leverage your analytical expertise to identify trends, predict potential issues, and develop data-driven solutions for continuous program optimization
• Unlock Data Insights: Partner closely with operations, business, and compliance partners to analyze data, identify trends, and translate complex information into actionable insights 
• Be a Global Connector: Collaborate with analysts across the globe, fostering knowledge sharing and ensuring alignment on improvement initiatives
• Champion Continuous Improvement: Proactively identify opportunities for improvement, develop and implement effective solutions, and measure the impact of new processes
• Lead Project Execution: Manage and drive cross-functional projects related to process improvement and tool implementation
• Communicate with Impact: Deliver data-driven presentations and reports to clearly communicate insights and recommendations to senior leaders
• Demonstrate strong leadership by mentoring members, fostering collaboration, and driving accountability across cross-functional teams
• Foster a culture of continuous improvement by empowering teams to challenge assumptions, innovate solutions, and exceed performance targets

You will be rewarded and recognised for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in. 

Required Qualifications: 

• Bachelor’s Degree or higher in business, operations or engineering related field or equivalent experience
• Advanced level of proficiency with Microsoft Office including Excel and Power Point
• Ability to navigating complex structures, influencing stakeholders, and driving results
• Data-Driven Problem Solving experience including Leverage data analysis techniques (e.g., statistical analysis, data mining) to identify trends, root causes, and opportunities for improvement in coding processes
• Ability to utilize problem-solving frameworks (e.g., DMAIC, Root Cause Analysis) to guide effective improvement initiatives 
• Project Management experience including a proven track record of successfully managing and executing projects on time and within budget
• Ability to leverage data analysis and project management tools to optimize program execution
• Proven leadership experience with the ability to influence stakeholders, manage high-performing teams, and drive strategic initiatives forward
• Track record of successfully leading multidisciplinary teams in high-pressure environments, with a focus on collaboration, decision making and accountability

Preferred Qualifications:

• Process Improvement Certification – Lean Six Sigma, etc
• Bachelor’s Degree in Business Administration, Finance, Accounting, Engineering or a related field
• Ability to design and perform insightful analyses as required to identify key business drivers of growth and efficiency / productivity, answer strategic questions and support delivery of internal business goals and client commitments
• Experience in analysis of business processes and workflows, and providing evaluations, benchmarks, and/or process improvement recommendations

Soft Skills: 

• High standards of accuracy and precision; highly organized

Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.

All telecommuters will be required to adhere to the UnitedHealth Group’s Telecommuter Policy. 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2025 Optum Services (Ireland) Limited. All rights reserved.

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