Medical Assistant Apprentice – Austin, TX

Opportunities at WellMed, part of the Optum family of businesses. We believe all patients are entitled to the highest level of medical care. Here, you will join a team who shares your passion for helping people achieve better health. With opportunities for physicians, clinical staff and non-patient-facing roles, you can make a difference with us as you discover the meaning behind Caring. Connecting. Growing together.  

WellMed, is currently seeking individuals who are passionate about patients and committed to acquiring the knowledge and skills required to be a Medical Assistant. These opportunities are for ALL individuals, even those with NO prior healthcare experience.

The program includes a paid, intensive, ten-week class session.  After the classroom portion, the apprentices will receive paid On-the-Job training to fully support their transition into the role. Apprentices are full-time employees with benefits from the first day of the program. 

Our Medical Assistant Apprenticeship program is 18 months long which includes a paid, intensive, ten-week class session. After the classroom portion, the apprentices will receive paid On-the-Job training to fully support their transition into the role for the remaining 15 months. Apprentices are full-time employees with benefits from the first day of the program and will be eligible to maintain employment beyond the apprenticeship with the organization. (This program is not intended for individuals currently certified as a Medical Assistant with the National Healthcare Association.)

THE TRAINING IS PROVIDED AT NO COST to the participants and will prepare them to take the Certified Clinical Medical Assistant exam (CCMA) to become Certified Clinical Medical Assistants. 

**This is a full-time position starting in September 2025**

The Medical Assistant Apprentice (MA) is responsible for performing patient-oriented procedures under the direction and supervision of a clinician, RN, or LVN to ensure safe and appropriate patient care.  The MA assists the clinician with minor medical and surgical procedures; performs a broad spectrum of clerical and administrative duties related to the delivery of patient care assistance.

Primary Responsibilities:

• Consistently exhibit behavior and communication skills that demonstrate the company’s commitment to superior customer service, including quality care and concern with internal and external customers
• Use, protect, and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
• Anticipate the clinician’s needs and carries out orders
• Check for patients’ arrival status and escorts patients from waiting area to exam rooms. Escorts patients to ancillary services as needed
• Obtain, record, and report vital signs and other pertinent patient information to RN, LVN, or clinician
• Telephone support in patient screening limited to intake and gathering of information without requiring the exercise of judgement based on clinical knowledge
• Perform various medical procedures and medication administration as appropriate for their certification
• Perform phlebotomy, process lab specimens, and maintain lab specimen logs as appropriate
• Performs quality control checks on equipment   
• Assist clinician with procedures as requested
• Ensure proper documentation of all procedures
• Maintain and clean exam and treatment areas, specimen processing areas, and medical equipment
• Practices standard infection control precautions  
• Complete or assist with the completion of appropriate forms, tracking, transport, etc.

Physical & Mental Requirements:

• Ability to transport up to 50 pounds
• Ability to handle heavy objects using up to 100 pounds of force  
• Ability to remain in stationary position for extended periods of time 
• Ability to operate equipment and/or machinery 
• Ability to exchange information verbally and/or in writing 
• Ability to use logical reasoning for simple and complex problem solving
• Occasionally requires exposure to communicable diseases or bodily fluids

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications: 

• High school diploma or GED
• Currently hold Basic Life Support Certification or willingness to obtain within 30 days of hire.
• Access to reliable transportation that will enable you to travel to the classroom and assigned clinic.
• This position requires Tuberculosis screening as well as proof of immunity to Measles, Mumps, Rubella, Varicella, Tetanus, Diphtheria, and Pertussis through lab confirmation of immunity, documented evidence of vaccination, or a doctor’s diagnosis of disease   

Preferred Qualifications: 

• Proficient in both Spanish and English with the ability to communicate effectively in both languages.

The hourly range for this role is $16.00 to $24.42 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.