Specialty Intake Coordinator – Hybrid in Eugene, OR

Eugene Center for Anxiety and Stress, part of the Optum family of businesses, is seeking a Specialty Intake Coordinator to join our team in Eugene, OR. Optum is a clinician-led care organization that is changing the way clinicians work and live.

Eugene Center for Anxiety and Stress is a training-oriented, specialty behavioral health clinic that provides evidence-based, inclusive, and multiculturally sensitive treatment and assessment services to the Eugene-Springfield community.  As a specialty therapy clinic, we are particularly interested in psychologists with experience treating anxiety, OCD, and PTSD from a third-wave CBT approach and a background utilizing exposure therapy. Our assessment clinic provides opportunities for psychological or neuropsychological assessment across lifespan, with a range of referral questions (Autism and ADHD being the most requested evaluations). Learn more about us on our website: www.eugeneanxiety.com

Location: 940 Willamette St. Eugene, OR. This role is hybrid, requiring 2 days onsite per week.  

Schedule: Monday-Friday, 8am-5pm PST

If you reside near Eugene, OR, you will enjoy the flexibility of a hybrid-remote role as you take on some tough challenges. *

Primary Responsibilities: 

• Answer phones and respond to client emails
• Provide excellent customer service to clinic clients and support clinic providers
• Assign new clients seeking services at our clinic to good match providers at the clinic, using knowledge of provider specialties and knowledge of client needs
• Refer to those who reach out for services who are not good fit
• Enter clients into state measures and outcomes tracking system
• Reassign clients as needed
• Collaborate with the rest of the administrative support team to support daily operations

What are the reasons to consider working for UnitedHealth Group?  Put it all together – competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
• More information can be downloaded at: http://uhg.hr/uhgbenefits

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED (or higher)
• 2+ years of mental health or behavioral health intake experience 
• 1+ years of experience working with Microsoft Office (Teams, Outlook, Word, Excel)

Preferred Qualifications:

• Associate’s or Bachelor’s Degree in Psychology or related field with some knowledge of psychological diagnoses/needs to better match clients to providers in the clinic
• Electronic Health Records experience (EPIC or Athena)
• Bilingual in Spanish/English

Explore opportunities at Optum Behavioral Care. We’re revolutionizing behavioral health care delivery for individuals, clinicians and the entire health care system. Together, we are bringing high-end medical service, compassionate care and industry leading solutions to our most vulnerable patient populations. Our holistic approach addresses the physical, mental and social needs of our patients wherever they may be – helping patients access and navigate care anytime and anywhere. We’re connecting care to create a seamless health journey for patients across care settings. Join our team, it’s your chance to improve the lives of millions while Caring. Connecting. Growing together. 

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

The salary range for this role is $16.00 to $28.85 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives. 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. 

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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