Adobe Analytics – Senior Digital Analyst – Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Optum Consumer Experience and Digital Product team focuses on advancing a digital-first Optum, championing Optum’s priority to be the ultimate health destination for consumers.  We deliver consumer-centric experiences and optimal digital products that drive business growth by connecting enterprise solutions, improving digital self-service, and creating a comprehensive view of the consumer and their needs.  We leverage technology, consumer-centered design, data and analytics to improve the consumer experience with the health care system, making it easier to access, and afford, high-quality care. 

Our Optum mission – helping people live healthier lived and helping make the health care system work better for everyone – serves as our why; our values unite us around how we will achieve it.  When we follow our mission and live our values, we deliver quality solutions that will help change the health care system for the better. 

The Adobe Analytics – Sr. Digital Analyst has hands-on experience with digital analytics tools to perform analysis and identify behavior insights, a solid ability to tell data stories, and is a problem solver who is passionate about creating remarkable digital experiences driven by digital data. We’re a team of 30+ in the US with global and consulting partners. We partner closely with the Consumer Office and lines of business to measure the effectiveness of digital properties used by millions of customers.

We seek to promote the fair treatment and full participation of all people, particularly groups who have historically been underrepresented or subject to discrimination based on identity or disability.

You’ll enjoy the flexibility to work remotely* from anywhere within the U.S. as you take on some tough challenges. 

Primary Responsibilities:

• The position requires experience in digital analytics, relationship building skills, and proven ability to think strategically in the complex and evolving healthcare environment
• Develop and distribute reporting to track digital performance and engagement, business trends, and other metrics
• Perform in-depth analysis across multiple websites to understand digital behavior and uncover key areas for improvement to drive engagement and success
• Translate results into clear insights and recommendations to support continuous improvement to websites and campaigns
• Manage key projects by ensuring alignment and understanding of program/project scope, facilitating meetings, and ensuring deliverable are met
• Establish tracking requirements for new features and work with the implementation team to participate in UAT as those features go live

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 2+ years of demonstrated experience building reporting, dashboards, and workspaces for digital products within Adobe Analytics or CJA
• 2+ years of digital analytics experience working with large, distributed teams
• 2+ years of demonstrated experience with digital analytics implementation support, including effectively interpreting business needs into Adobe analytics solutions and leading analytics quality assurance through the development process to production release
• Experience and proficiency with MS Office tools (Excel, Word, PowerPoint)

Preferred Qualifications:

• Demonstrated experience in managing the analytics lifecycle, including testing methodologies
• Demonstrated experience utilizing session replay tools, Glassbox, DataDog, Fullstory or similar
• Proven ability to act as a subject matter expert on best-in-class digital analytics, consulting with stakeholders to enable the best possible view to consumer behaviors
• Proven ability to develop learning and optimization plans collaboratively with data science, web analytics, and business stakeholders
• Proven ability to gain an in-depth knowledge of website architecture, KPI’s and customer goals
• Proven ability to manage customer expectations appropriately and keep projects on schedule and within scope
• Proven ability to manage multiple projects, with multiple remote teams, at one time
• Proven ability to provide regular status updates to the leadership and quickly escalate potential issues
• Proven effective communication skills with a variety of different stakeholders

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $71,200 to $127,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.