Scrum Master – Agile Coach
Careers at UnitedHealth Group
We’re creating opportunities in every corner of the health care marketplace to improve lives while we’re building careers. At UnitedHealth Group, we support you with the latest tools, advanced training and the combined strength of high caliber co-workers who share your passion, your energy and your commitment to quality. Join us and start doing your life’s best work.SM
Clinical
Compassion. It’s the starting point for health care providers like you and it’s what drives us every day as we put our exceptional skills together with a real feeling of caring for others. This is a place where your impact goes beyond providing care one patient at a time. Because here, every day, you’re also providing leadership and contributing in ways that can affect millions for years to come. Ready for a new path? Learn more, and start doing your life’s best work.SM
Our teams are helping people from around the world. We can bring out your best as you put your listening, analytical and problem solving skills to work in a setting that is geared to helping improve lives and enhance health care for millions. Here, you’ll discover a wealth of pathways for professional growth within Customer Service, Billing, Claims, Enrollment & Eligibility and across our global economy. Join us and find out why this is the place to do your life’s best work.SM
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
We are looking for a highly experienced Release Train Engineer (RTE) to lead and orchestrate Agile Release Train (ART) execution across multiple teams. This role is central to ensuring delivery alignment, managing dependencies, and driving cadence and synchronization across the ART. The RTE will work in close partnership with Product and Engineering leaders to ensure successful program execution and continuous improvement.
Primary Responsibilities:
- Orchestrate ART Execution: Lead Agile Release Train operations, ensuring alignment with delivery timelines and business priorities
- Facilitate SAFe Events: Plan and conduct PI Planning, ART syncs, and Inspect & Adapt workshops
- Capacity Planning: Drive ART-level capacity planning in collaboration with Product and Engineering to ensure realistic commitments and optimal resource utilization
- Dependency & Risk Management: Identify and resolve cross-team dependencies, risks, and impediments to ensure smooth delivery
- Agile Coaching: Provide guidance and coaching to Product Owners, and engineering teams on SAFe and Agile practices
- Collaboration & Partnership: Work closely with Product Management, Engineering, and other stakeholders to ensure alignment and transparency across the ART
- Delivery Coordination: Solve moderately complex coordination challenges across multiple teams and functions
- Mentorship: Act as a mentor and resource for less experienced Agile practitioners
- Leadership Communication: Provide clear, concise updates to leadership on ART performance, risks, and delivery health
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications:
- Bachelor’s degree in Computer Science, Engineering, Business, or a related field
- 10+ years of Industry experience
- 5+ years of hands-on experience with Agile (SAFe, Scrum, Kanban)
- 3+ years as a Release Train Engineer and/or Agile Coach
- 2+ years of experience in Project or Program Management
- Solid facilitation, coaching, and conflict resolution skills
- Proven excellent communication and stakeholder management abilities
Preferred Qualifications:
- SAFe certification
- Experience in scaling Agile across large programs or portfolios
- Familiarity with Agile tools (e.g., Jira, Rally)
- Practical knowledge and experience of working with SAFe, Scrum and Kanban teams
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone – of every race, gender, sexuality, age, location and income – deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.
Additional Job Detail Information
Requisition Number 2305556
Business Segment Optum Global Advantage
Employee Status Regular
Travel No
Country: IN
Overtime Status Exempt
Schedule Full-time
Shift Day Job
Telecommuter Position No
Similar Jobs:
Our Hiring Process
We want you to know what our hiring process looks like. Watch the video and find out what to expect along the way.
What It’s Like
Watch the video and hear how our employees describe what it’s like to work here in Customer Service.
Careers at Optum
If you want to use your abilities to help us challenge the status quo and achieve on our ambitious mission, this is the right place for you. We are creating and delivering quality health care solutions that deeply impact the health care system. And this means opportunities for people like you to grow and innovate with us.
Closing the GAP
Our team members help close the gap in health care. Take a closer look and see how Lisa helps members navigate a complex health care system.
Our Blog
Commitment to Diversity and Inclusion
At Optum, our diverse culture empowers us to improve care for the consumers we are privileged to serve. We sat down with vice president diversity, equity, inclusion, head employee strategies and accountability, Monique McWilliams, to find out how we’re cultivating a workplace like no other. Read more to hear her perspective.
What Makes the Culture at UHG So Unique?
What does a work culture that lifts people up look like from the inside? Hear from two of our team members, Jasmin and Ricky, on what it’s like to work in a uniquely supportive environment at Optum.
A healthy culture for working parents
At Optum, our mission is to help people live healthier lives. That includes improving the lives of our team members, many of whom balance their work with another important role — being a parent.
Our Blog
Our Blog
Committing to Inclusion and Diversity and Finding the Courage to Lead
In the first post of this two-part blog, we heard from Gyasi C., Vice President of Strategy, UnitedHealthcare, part of UnitedHealth Group, about the Inclusion and Diversity Councils. We continue our conversation and learn about the commitment and courage needed to become an industry leader in diversity and inclusion.
Clinical Careers in the Corporate Setting – Interview with Ryan Benedicto from Optum in the Philippines.
Ever wonder how it is like to have a clinical career in the corporate setting? Ryan, our Clinical Director for Optum in the Philippines, shares his experience on what it’s like to have a clinical career in the corporate world. As a leader at Optum, the fastest growing part of UnitedHealth Group, he also shares how he engages his team, and how he guides them in their career growth.
Pharmacy Roles at UnitedHealth Group: What is it like to work here?
At UnitedHealth Group, our Pharmacy Team members contribute to the well-being of patients in a variety of ways. The patient-focused nature of the Pharmacy Team’s work ensures that the solutions they recommend are in patient’s best interests. Meet Olisa, Manager of Pharmacy Operations, and Darhon, Pharmacy Technician. They have different roles, but each of them use problem-solving skills at work where efficiency and accuracy is vital and the pressure can be intense.