Senior Product Manager
Careers at UnitedHealth Group
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Compassion. It’s the starting point for health care providers like you and it’s what drives us every day as we put our exceptional skills together with a real feeling of caring for others. This is a place where your impact goes beyond providing care one patient at a time. Because here, every day, you’re also providing leadership and contributing in ways that can affect millions for years to come. Ready for a new path? Learn more, and start doing your life’s best work.SM
Our teams are helping people from around the world. We can bring out your best as you put your listening, analytical and problem solving skills to work in a setting that is geared to helping improve lives and enhance health care for millions. Here, you’ll discover a wealth of pathways for professional growth within Customer Service, Billing, Claims, Enrollment & Eligibility and across our global economy. Join us and find out why this is the place to do your life’s best work.SM
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
· Work with portfolio manager and business to obtain voice of customer (VOC) and identify capabilities to add to the product
· Define and provide direction for user experience and user interface (if applicable to product)
· Create user documentation (if applicable to product)
· Create and communicate the value proposition via internal marketing material for product promotion
· Consistently maintains a growth mindset
· Advocates position and has tenacity to drive to objectives
· Facilitates resolutions and makes decisions
· Serves as an influential voice for product management strategies
· Manage complex requirements, refine products based on business goals and market needs
Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications:
· Graduate degree
· In-depth understanding of lean product management best practices and frameworks
· Understand capabilities across the portfolio / product line
· Proven not prescriptive, with theoretical definitions of what’s needed in every scenario. Instead, you consider the challenge, dependencies, constraints, and apply the right tools based on your knowledge of various product management methodologies/frameworks
· Understands cross customer deliverables between product lines
· Demonstrated ability to partner appropriately to support dependencies
· Demonstrated ability to partner appropriately across the portfolio to minimize overlapping work
· Demonstrated ability to ensure high-level roadmap alignment across portfolios where required
· Demonstrated ability to effectively look ‘up and out’ to influence multi-portfolio capabilities and their dependencies; enables on-time delivery via manageable features/stories coordinated across teams
· Demonstrated ability to negotiate win-win solutions across teams and lines of business (cross application / cross portfolio)
· Demonstrated ability to communicate effectively with all senior stakeholders (up to Senior Leadership)
· Demonstrated ability to clearly communicate strategic portfolio direction via multi-year roadmap
· Demonstrated ability to ensure user stories and features are directly tied to OKRs
· Demonstrated ability to ensure overall product strategy and Roadmap are executed
· Demonstrated ability to drive the budget at scrum team/product level
· Demonstrated ability to effectively integrates AI into their daily work to accelerate delivery and enhance productivity. By using Microsoft Copilot and other company-approved tools, such as the Azure OpenAI Playground, to rapidly generate images, writing tasks, presentations, product planning, and proposals, they can move product enhancements forward efficiently. They also leverage AI capabilities within Microsoft Office applications-such as Word, Excel, and PowerPoint-to quickly generate high-quality project documentation
Additional Job Detail Information
Requisition Number 2306698
Business Segment Optum Global Advantage
Employee Status Regular
Travel No
Country: IN
Overtime Status Exempt
Schedule Full-time
Shift Day Job
Telecommuter Position No
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