Senior Business Systems Analyst
Careers at UnitedHealth Group
We’re creating opportunities in every corner of the health care marketplace to improve lives while we’re building careers. At UnitedHealth Group, we support you with the latest tools, advanced training and the combined strength of high caliber co-workers who share your passion, your energy and your commitment to quality. Join us and start doing your life’s best work.SM
Clinical
Compassion. It’s the starting point for health care providers like you and it’s what drives us every day as we put our exceptional skills together with a real feeling of caring for others. This is a place where your impact goes beyond providing care one patient at a time. Because here, every day, you’re also providing leadership and contributing in ways that can affect millions for years to come. Ready for a new path? Learn more, and start doing your life’s best work.SM
Our teams are helping people from around the world. We can bring out your best as you put your listening, analytical and problem solving skills to work in a setting that is geared to helping improve lives and enhance health care for millions. Here, you’ll discover a wealth of pathways for professional growth within Customer Service, Billing, Claims, Enrollment & Eligibility and across our global economy. Join us and find out why this is the place to do your life’s best work.SM
Optum is a global organisation that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
In healthcare, evolution doesn’t just happen. It takes innovation, imagination, and a passion for solving problems in new and better ways. And innovation is taking place at a lightning-fast pace every day at Optum.
As the fastest growing part of the UnitedHealth Group family of businesses, we’re expanding our team in Ireland and creating excellent opportunities for those who want greater purpose and more impact in their work. We’ll provide the investment, support, and resources to advance your career. You’ll provide the talent, ambition, and drive.
As a Senior Business Systems Analyst within the team, you will be responsible for leading the development of new analytics and reporting to ensure that our business partners have the information and confidence they need to make crucial business decisions. You will work closely with our business users to understand their needs and priorities with the autonomy to propose new solutions and leverage new technologies, while being supported by a wider team of Data Engineers, Business Analysts and Data Scientists.
Primary Responsibilities:
- Work with business partners to define and document business and technical requirements for data and analytics projects, this includes the documentation of data flows and data mapping from source systems into our analytic platform
- Partner with our Compliance and Privacy team to ensure our dataset have proper member level de-identification that complies with existing customer contracts
- Create user stories and acceptance criteria
- Facilitate the Daily Scrum meetings and Sprint Retrospective meetings with the Scrum Team
- Facilitate the Sprint Planning and Sprint Review meetings with the Scrum Team and project stakeholders
- Own issue and risk management for your projects, solving problems and working to remove impediments to both the team and the overall release
- Deliver regular updates to executive stakeholders
- Coach/mentor Scrum team members on Agile best practices
- Participate and contribute to weekly Data Governance meetings with team leads and project stakeholders
- Document data ingestion updates to the wider Payment Integrity team on a regular basis
- Assist with QA of features once implemented
You will be rewarded and recognised for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in.
Required Qualifications:
- Bachelor’s degree (or higher) OR equivalent qualification
- Experience with Agile methodology including Agile tools (e.g. Rally, Jira)
- Experience with analyzing and documenting requirements
- Understanding of relational database concepts
- SQL querying experience
- Stakeholder management experience
- Ability to analyse data, drive to root cause issue, identify trends, problem solve and provide key recommendations based on analysis
- Proficiency with MS Project, Excel, Visio, PowerPoint and SharePoint
Preferred Qualifications:
- Experience in cloud solutions including Azure and Snowflake
- Experience with HIPAA and data de-identification methodologies
- Healthcare/Pharmacy experience
- Exposure to Machine Learning models/projects
Soft Skills:
- Communication skills
Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.
All telecommuters will be required to adhere to the UnitedHealth Group’s Telecommuter Policy.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2024 Optum Services (Ireland) Limited. All rights reserved.
#RPO
Additional Job Detail Information
Requisition Number 2307298
Business Segment Optum Global Advantage
Employee Status Regular
Travel No
Additional Locations
Letterkenny, Ulster, IE
Overtime Status Exempt
Schedule Full-time
Shift Day Job
Telecommuter Position No
Similar Jobs:
Our Hiring Process
We want you to know what our hiring process looks like. Watch the video and find out what to expect along the way.
What It’s Like
Watch the video and hear how our employees describe what it’s like to work here in Customer Service.
Careers at Optum
If you want to use your abilities to help us challenge the status quo and achieve on our ambitious mission, this is the right place for you. We are creating and delivering quality health care solutions that deeply impact the health care system. And this means opportunities for people like you to grow and innovate with us.
Closing the GAP
Our team members help close the gap in health care. Take a closer look and see how Lisa helps members navigate a complex health care system.
Our Blog
Commitment to Diversity and Inclusion
At Optum, our diverse culture empowers us to improve care for the consumers we are privileged to serve. We sat down with vice president diversity, equity, inclusion, head employee strategies and accountability, Monique McWilliams, to find out how we’re cultivating a workplace like no other. Read more to hear her perspective.
What Makes the Culture at UHG So Unique?
What does a work culture that lifts people up look like from the inside? Hear from two of our team members, Jasmin and Ricky, on what it’s like to work in a uniquely supportive environment at Optum.
A healthy culture for working parents
At Optum, our mission is to help people live healthier lives. That includes improving the lives of our team members, many of whom balance their work with another important role — being a parent.
Our Blog
Our Blog
Committing to Inclusion and Diversity and Finding the Courage to Lead
In the first post of this two-part blog, we heard from Gyasi C., Vice President of Strategy, UnitedHealthcare, part of UnitedHealth Group, about the Inclusion and Diversity Councils. We continue our conversation and learn about the commitment and courage needed to become an industry leader in diversity and inclusion.
Clinical Careers in the Corporate Setting – Interview with Ryan Benedicto from Optum in the Philippines.
Ever wonder how it is like to have a clinical career in the corporate setting? Ryan, our Clinical Director for Optum in the Philippines, shares his experience on what it’s like to have a clinical career in the corporate world. As a leader at Optum, the fastest growing part of UnitedHealth Group, he also shares how he engages his team, and how he guides them in their career growth.
Pharmacy Roles at UnitedHealth Group: What is it like to work here?
At UnitedHealth Group, our Pharmacy Team members contribute to the well-being of patients in a variety of ways. The patient-focused nature of the Pharmacy Team’s work ensures that the solutions they recommend are in patient’s best interests. Meet Olisa, Manager of Pharmacy Operations, and Darhon, Pharmacy Technician. They have different roles, but each of them use problem-solving skills at work where efficiency and accuracy is vital and the pressure can be intense.