Job Details2024-05-20T13:50:10+00:00

Employer Installation and Premium Billing Representative

Requisition Number: 2296387
Job Category: Billing
Primary Location: Las Vegas, NV

Careers at UnitedHealth Group

We’re creating opportunities in every corner of the health care marketplace to improve lives while we’re building careers. At UnitedHealth Group, we support you with the latest tools, advanced training and the combined strength of high caliber co-workers who share your passion, your energy and your commitment to quality. Join us and start doing your life’s best work.SM

Clinical

Compassion. It’s the starting point for health care providers like you and it’s what drives us every day as we put our exceptional skills together with a real feeling of caring for others. This is a place where your impact goes beyond providing care one patient at a time. Because here, every day, you’re also providing leadership and contributing in ways that can affect millions for years to come. Ready for a new path? Learn more, and start doing your life’s best work.SM

Our teams are helping people from around the world. We can bring out your best as you put your listening, analytical and problem solving skills to work in a setting that is geared to helping improve lives and enhance health care for millions. Here, you’ll discover a wealth of pathways for professional growth within Customer Service, Billing, Claims, Enrollment & Eligibility and across our global economy. Join us and find out why this is the place to do your life’s best work.SM

This position is Onsite. Our office is located at 2716 N Tenaya Way, Las Vegas, NV 89128.

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

Employer Installation and Premium Billing Representatives, perform the installation and structure build of assigned accounts, including, installation of membership enrollment.  Representatives update premium rates and generate monthly premium invoices.  Responsibilities also include preparation of discrepancy reports, review and reconciliation of monthly premium invoice statements, ongoing account maintenance and providing customer service to internal/external clients.

This position is full-time, Monday – Friday. Employees are required to work our normal business hours of 8:00am – 5:00pm PST. It may be necessary, given the business need, to work occasional overtime or weekends.

We offer up to 8-12 weeks of paid training. The hours of training will be 8:00am – 5:00pm PST, Monday – Friday. Training will be conducted on-site.

 

Primary Responsibilities:

  • New Client Installation and maintenance: determination of structure, data entry into applicable eligibility system.
  • Review rates from the Underwriting, Sales and Implementation departments to ensure accuracy when entering data into required systems.
  • Research and resolution of discrepancies with premium billing invoices, membership enrollment and/or structure set-up.
  • Review and monitor account balances, identify discrepancies by focusing on decreasing aging of the outstanding dollars, increasing cash.
  • Work with internal Sales Partners and external clients/brokers for timely collections of monthly premiums.
  • Regularly communicate and educate clients on available payment options, billing information, payment addresses, invoice due dates and address any other questions that arise.
  • Build and maintain productive customer relations applying our culture values (Integrity, compassion, relationships, innovation, and performance).
  • Utilize electronic file reports to update membership enrollment and eligibility information manually for rejected items.
  • Collaboration with internal and external partners for implementation and enrollment.
  • Other duties as assigned.

 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High School Diploma / GED OR equivalent work experience
  • Must be 18 years of age OR Older
  • 1+ years of experience in Data entry
  • Experience utilizing Microsoft Outlook (creating rules and using calendar)
  • Experience utilizing Microsoft Word (creating, editing, and saving documents)
  • Experience utilizing Microsoft Excel (creating, editing, and saving spreadsheets)
  • Experience in billing, or collections, or accounting, or bookkeeping, or cash handling
  • Reside within commutable distance to 2716 N Tenaya Way, Las Vegas, NV 89128
  • Ability to work our normal business hours of 8:00am – 5:00pm PST. It may be necessary, given the business need, to work occasional overtime or weekends

 

Preferred Qualifications:

  • Experience in Accounting or Bookkeeping
  • Experience with Siebel program
  • Bilingual fluency in Spanish and English
  • Experience in a health insurance operations environment
  • Experience with Facets platform and 834 membership files
  • Experience with providing training and guidance to new and current staff

 

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 – $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

 

 

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

 

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.

 

#RPO #RED 

Additional Job Detail Information

Requisition Number 2296387

Business Segment UHC Benefit Ops – E&I Ops

Employee Status Regular

Job Level Individual Contributor

Travel No

Country: US

Overtime Status Non-exempt

Schedule Full-time

Shift Day Job

Telecommuter Position No

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