Senior Quality Improvement Data Analyst – Remote in PST

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Under minimal supervision is responsible for full cycle development (conceptualization to online production or publication) of data tools and analytical reports that facilitate improvements in medical process efficiency and communicates overall quality of medical services delivered to patients. Data products include ad hoc analyses, online efficiency and process improvement tools, EMR data tools, quality dashboards, and cyclic quality/performance data reports. Regularly collaborates as data specialist across business units in support of organizational goals and initiatives.  The ideal candidate will love data, and not be afraid of approaching a difficult problem and providing optimized solutions, be continuous learner, be able to manage their project/their time/customer expectations, and be able to translate customer feedback/requirements into technical specs.

If you are located in PST time zone, you will have the flexibility to work remotely* as you take on some tough challenges.

Primary Responsibilities:

• Data Analysis & Report Development
  • Utilizes existing medical data and gathered requirements to develop reporting products (ad hoc analyses, online and EMR data tools, dashboards, cyclic reports) that support improved quality, efficiency, and understanding of process change across multiple clinical functional areas (delivery of medical care, Infection Control, Patient Safety, ASC Operations, Patient Experience, Chronic Opioid Therapy, CMS and other standardized quality measures)
  • Troubleshoot and diagnose reporting errors in complicated report structures, communicate error source, impact, and potential solutions
  • Responsible for inspection of available data quality, suitability for use in analysis, application of appropriate and defensible methods of analysis, application of standardized test statistics where appropriate, and production of clear written and graphical communications of results
  • Serves as quality data reporting subject-matter expert and key contact for data use/application
• Clinical Data Consultant
  • Address requests for customized data sets and ad hoc analysis requested by clinical and business partners
  • Project management and work cross-functionally, being a trusted partner among a multitude of stakeholders such as Quality Improvement, eligibility, risk adjustment, other analytics team,  and other clinical staff in the development of new reporting products, including best approaches to data transfer, development of quality metrics, methods for identification of performance change, and modes of final or cyclical reporting in a timely manner
  • Investigate needs of clinical quality data users and collaborate with Advanced Analytics developers and Epic analysts to conceptualize and set specifications for required data reporting products
  • Define desired data presentations and validate products under development for Clinic-wide use
  • Participates in the development and implementation of strategic initiatives with a focus on use of data for improved efficiency, productivity, and assessment of program performance
  • Provide recommendations and solution oriented

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 3+ years of experience related to healthcare, medical, scientific, or business analytics
• SQL knowledge
• High proficiency in data management/analysis applications (eg. Excel, Power BI (PBI), Access, Tableau, R, MSFT Report Builder or similar)

Preferred Qualifications:

• Familiarity with medical quality measures: Stars, HEDIS, Patient Experience surveys
• Familiarity with Epic/Clarity database or similar medical electronic medical records system
• Ability to work independently, multi-task, establish priorities, participate as a cooperative team member with others from disparate business units, and communicate clearly both in writing and verbally

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

The salary range for this role is $71,600 to $140,600 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.