Job Details2024-05-20T13:50:10+00:00

Field Medical Assistant Central or South Austin

Requisition Number: 2274525
Job Category: Healthcare Delivery
Primary Location: Austin, TX

Doctor consulting nurse at nurse station.

Careers at UnitedHealth Group

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Compassion. It’s the starting point for health care providers like you and it’s what drives us every day as we put our exceptional skills together with a real feeling of caring for others. This is a place where your impact goes beyond providing care one patient at a time. Because here, every day, you’re also providing leadership and contributing in ways that can affect millions for years to come. Ready for a new path? Learn more, and start doing your life’s best work.SM

Our teams are helping people from around the world. We can bring out your best as you put your listening, analytical and problem solving skills to work in a setting that is geared to helping improve lives and enhance health care for millions. Here, you’ll discover a wealth of pathways for professional growth within Customer Service, Billing, Claims, Enrollment & Eligibility and across our global economy. Join us and find out why this is the place to do your life’s best work.SM

$3,500 Sign-on Bonus for External Candidates

 
Opportunities at WellMed, part of the Optum family of businesses. We believe all patients are entitled to the highest level of medical care. Here, you will join a team who shares your passion for helping people achieve better health. With opportunities for physicians, clinical staff and non-patient-facing roles, you can make a difference with us as you discover the meaning behind Caring. Connecting. Growing together.

 
The Certified Medical Assistant for the Mobile Team performs a variety of healthcare screening activities to assist providers in conducting quality clinics, including administering injections, diagnostic testing, phlebotomy, quality surveys and various other procedures. Delivers exceptional customer service and maintains established quality control standards.  This position will work directly with our quality mobile team, contracted physician groups and staff in the respective markets as assigned.  

 
Primary Responsibilities:

  • Performs all duties within the scope of a Certified Medical Assistant (procedures, injections, diagnostic testing, phlebotomy)
  • Coordinates healthcare screening results as directed by providers, company standards, and policies
  • Travels with the mobile team to clinics and centralized locations to conduct screening clinics to support contracted physician network
  • Rooms patients according to company standards
  • Follows all physician office guidelines while conducting screening clinics onsite at contracted physician clinics
  • Arrives to all clinics as least 15 minutes early to introduce the team to the office staff and set up equipment in exam room designated for clinic
  • Organizes onsite clinics to ensure all equipment and supplies are on hand and set up in the exam rooms prior to receiving patients for screening appointments
  • Performs and completes all quality program health screenings per required metrics.  Telephone and in-person screening limited to intake and gathering of information without requiring the exercise of judgment based on clinical knowledge
  • Processes appropriate documents in an organized and accurate manner and copies all physicians on patient results and quality forms submitted
  • Reviews all patient screening forms to ensure all outstanding healthcare screenings are performed and reviews medical records and collect referral information for colon screenings, DM eye exams, mammograms and labs
  • Records patient care documentation in the medical records accurately and according to company policy
  • Conducts post audits on all information submitted to quality program to make sure information is complete and presented within the guidelines.  Any items rejected due to noncompliance will be researched and resubmitted according to guidelines
  • Reviews all medical information, test results and survey questions prior to the patient leaving to ensure all information is captured
  • Presents abnormal results to the provider promptly to ensure there is not an emergent condition that needs immediate attention
  • Post clinic preparation of mobile team charts for faxing, filing and forwarding to the PCP offices
  • Compiles results and enters information into utilization reports for submission to management
  • Works as a liaison between mobile team, physician business managers, and contracted PCP offices to ensure all patient information is reported accurately and are completed.  Offers solutions to improve quality goals
  • Coordinates with the providers and contracted PCP groups to ensure timely submission of their screenings to the DataRaps department
  • Maintains confidentiality of all materials handled within the department as well as proper release of patient information at all times
  • Maintains certifications (MA and CPR) and quality control standards
  • Participates in marketing events as determined by business need
  • Performs all other related duties as assigned

 
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High school graduate or GED equivalent
  • Current, nationally recognized Medical Assistant certification or registration required or must  obtain the designation within 180 days of employment hire date
  • Current BLS certification for healthcare providers (written exam and in-person assessment) at time of hire or within 30 days of hire
  • Knowledge of medical terminology
  • ICD-10 and CPT coding
  • Basic computer literacy
  • Proven ability to react calmly and effectively in emergency situations
  • Proven good communication and customer service skills
  • Proven flexible and adaptable to change
  • Reliable transportation for daily travel to various clinics as assigned
  • Valid drivers license within the state of work
  • Ability to travel frequently within assigned market
  • This position requires Tuberculosis screening as well as proof of immunity to Measles, Mumps, Rubella, Varicella, Tetanus, Diphtheria, and Pertussis through lab confirmation of immunity, documented evidence of vaccination, or a doctor’s diagnosis of disease

 
Preferred Qualifications:

  • Graduation from an accredited Medical Assistant program
  • 1+ years of experience as a Medical Assistant
  • 1+ years of related experience in a medical setting
  • Bilingual (English/Spanish)

  

Physical & Mental Requirements:

  • Ability to lift up to 50 pounds
  • Ability to push or pull heavy objects using up to 100 pounds of force
  • Ability to stand for extended periods of time
  • Ability to use fine motor skills to operate equipment and/or machinery
  • Ability to receive and comprehend instructions verbally and/or in writing
  • Ability to use logical reasoning for simple and complex problem solving
  • Occasionally requires exposure to communicable diseases or bodily fluids

 
The hourly range for this role is $19.00 to $25.00 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

 
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

 

 

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.   

 
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. 

Additional Job Detail Information

Requisition Number 2274525

Business Segment Optum Care Delivery

Employee Status Regular

Job Level Individual Contributor

Travel Yes, 50 % of the Time

Country: US

Overtime Status Non-exempt

Schedule Full-time

Shift Day Job

Telecommuter Position No

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