Job Details2024-05-20T13:50:10+00:00

Medical Assistant MA Mansfield Center CT Family Practice

Requisition Number: 2290859
Job Category: Healthcare Delivery
Primary Location: Mansfield Center, CT

Doctor consulting nurse at nurse station.

Careers at UnitedHealth Group

We’re creating opportunities in every corner of the health care marketplace to improve lives while we’re building careers. At UnitedHealth Group, we support you with the latest tools, advanced training and the combined strength of high caliber co-workers who share your passion, your energy and your commitment to quality. Join us and start doing your life’s best work.SM

Clinical

Compassion. It’s the starting point for health care providers like you and it’s what drives us every day as we put our exceptional skills together with a real feeling of caring for others. This is a place where your impact goes beyond providing care one patient at a time. Because here, every day, you’re also providing leadership and contributing in ways that can affect millions for years to come. Ready for a new path? Learn more, and start doing your life’s best work.SM

Our teams are helping people from around the world. We can bring out your best as you put your listening, analytical and problem solving skills to work in a setting that is geared to helping improve lives and enhance health care for millions. Here, you’ll discover a wealth of pathways for professional growth within Customer Service, Billing, Claims, Enrollment & Eligibility and across our global economy. Join us and find out why this is the place to do your life’s best work.SM

$1000. Sign On Bonus for external candidates only

Opportunities with ProHealth Physicians, part of the Optum family of businesses. When you work at ProHealth Physicians, your contributions directly sustain the health and well-being of our community. Discover high levels of teamwork, robust medical resources and a deep commitment to exceptional care and service. Join a leading community-based medical group and discover the meaning behind Caring. Connecting. Growing together.

Are you ready to make a positive impact in health care? If so, you’re the missing piece in our care team. As part of the Optum and UnitedHealth Group family, ProHealth Physicians offers new opportunities for growth. Here, you’ll experience:

  • Exceptional teamwork
  • Robust medical resources
  • Passionate professionals with a focus on patient-centered care

Position Details:

  • Location: Mansfield Center, CT
  • Department: Family Practice
  • Schedule: Full time, 40 hours, Monday through Friday, hours between 7:30AM – 5:30PM

The Medical Assistant supports the Care team and its patients through patient care, clinical and administrative tasks including patient intake, receiving and responding to patient phone calls, and documenting patient interactions. The MA performs duties within the Connecticut scope of practice. 

Primary Responsibilities:

  • Provide patient care, clinical summary and direction on next steps or follow up
  • Perform phlebotomy for patients as needed
  • Act as a member of the care team, including preparing patients to be seen by collecting and recording clinical information as per protocol
  • Manage patients according to approved protocols and consistent with appointment and scheduling guidelines
  • Carry out standing orders consistent with practice policies and procedures
  • Document all patient interactions and other clinical activities accurately and in a timely manner in the electronic health record (EHR)
  • Schedule tests, treatments and follow up visits on behalf of patients; assist patients with identifying suitable outside resources for disease management and other services; refer patients when appropriate
  • Answer and document patient phone calls; take complete messages and route to providers as needed using the EHR
  • Monitor task pools in order to respond to tasks in a timely manner, follow up on overdue orders/worklists and monitor status of critical referrals
  • In coordination with Regional Nurse Managers, maintain oversight of temperature monitoring
  • Assist care team to assure smooth office operation and delivery of excellent service through teamwork
  • Provide attention to patients in a manner that builds confidence, trust and loyalty
  • Demonstrate respect for patients and ProHealth staff by presenting a friendly, courteous manner at all times and maintaining patient confidentiality
  • Maintain open lines of communications with care team and Regional Management team
  • Maintain knowledge of current coding, OSHA and CLIA regulations and company policies
  • Adhere to all patient safety initiatives 

Join ProHealth Physicians and play a pivotal role in shaping the future of health care in Connecticut. Caring. Connecting. Growing together. ProHealth Physicians is Connecticut’s leading community-based medical group. Formed in 1997, we have primary care offices in every county. Our 300+ doctors and advance practice clinicians care for children and adults of all ages. We also have in-house imaging and clinical lab services. Traditional medicine treats people when they’re sick. Instead, we focus on preventing diseases. Our goal is to give our patients — and their communities — the tools they need to be and stay well. This is how we help people live healthier lives. 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualification:

  • Graduate of Accredited Medical Assistant program OR Completed relevant medical assisting training by any branch of the armed forces of the United States OR 2+ years of aide or tech level work experience in healthcare 

Preferred Qualifications:

  • Graduate from an accredited MA program 
  • Completed relevant medical assisting training by any branch of the armed forced of the United States 
  • Certified / Registered Medical Assistant from AAMA, NHA, NCCT, or AMT 
  • CPR/BLS Certification
  • 1+ years of MA experience 
  • Experience working with Epic 
  • Experience working in a primary care office 
  • Intermediate level of computer proficiency 

The hourly range for this role is $16.00 to $24.42 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far- reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.

Additional Job Detail Information

Requisition Number 2290859

Business Segment Optum Care Delivery

Employee Status Regular

Job Level Individual Contributor

Travel No

Country: US

Overtime Status Non-exempt

Schedule Full-time

Shift Day Job

Telecommuter Position No

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