Job Details2024-05-20T13:50:10+00:00

Outpatient Registration Specialist Per Diem – Gilbert, AZ

Requisition Number: 2287918
Job Category: Healthcare Delivery
Primary Location: Gilbert, AZ

Doctor consulting nurse at nurse station.

Careers at UnitedHealth Group

We’re creating opportunities in every corner of the health care marketplace to improve lives while we’re building careers. At UnitedHealth Group, we support you with the latest tools, advanced training and the combined strength of high caliber co-workers who share your passion, your energy and your commitment to quality. Join us and start doing your life’s best work.SM

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Compassion. It’s the starting point for health care providers like you and it’s what drives us every day as we put our exceptional skills together with a real feeling of caring for others. This is a place where your impact goes beyond providing care one patient at a time. Because here, every day, you’re also providing leadership and contributing in ways that can affect millions for years to come. Ready for a new path? Learn more, and start doing your life’s best work.SM

Our teams are helping people from around the world. We can bring out your best as you put your listening, analytical and problem solving skills to work in a setting that is geared to helping improve lives and enhance health care for millions. Here, you’ll discover a wealth of pathways for professional growth within Customer Service, Billing, Claims, Enrollment & Eligibility and across our global economy. Join us and find out why this is the place to do your life’s best work.SM

$2,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. 

We are seeking an energetic candidate for our Outpatient Access Registration Department. The perfect candidate will facilitate the patient admission flow, including patient identification, accurate demographics, insurance authorization, notification and verification of insurance e – benefits to obtain accurate and prompt reimbursement. Additional duties include providing information and answering questions about payment assistance collecting co – payments, patient liabilities, compliance with HIPAA, and entering all necessary information into the hospital computer system.

As Outpatient Registration Specialists, we are often the first point of contact for our patients and their families. As such we value representing an important first impression. Our professionalism, expertise and dedication help ensure that our patients receive the quality of care they need. We are diligent in obtaining complete and accurate insurance and demographic information in a timely manner, this enables us to provide high quality, compassionate health care service to all who need them, regardless of their ability to pay.

This position is Per Diem and will work on an as needed basis. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours. 

Primary Responsibilities:

  • Communicate directly with patients and / or families either in person or on the phone to complete the registration process by collecting patient demographics, health information, and verifying insurance eligibility / benefits
  • Respond to patient and caregivers’ inquiries always in a compassionate and respectful manner
  • Obtain Benefits and Insurance verification
  • Point of Service Cash Collection, Co – Pays, Deductibles and Coinsurance
  • Accurate Computer Data Entry
  • Scan documents
  • Organize and schedule patient services and appointments for referrals
  • Register and Pre – Register Patients for Emergency, Elective and Scheduled Cases
  • Work with various systems including the Patient Registration and Electronic Medical Record
  • Generate, review and analyze patient data reports and follows up on issues and inconsistencies as necessary

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High School Diploma/GED (or higher)
  • 2+ years of experience in a Hospital Patient Registration Department, Physician office or any medical setting
  • 1+ years of customer service experience
  • 1+ years of experience with insurance policies and procedures
  • Access to reliable transportation & valid US driver’s license

Preferred Qualifications:

  • Experience submitting authorization requests and / or processing referrals
  • Previous experience in collecting patient copays, deductibles, etc.
  • Previous working experience with Google products 
  • Working knowledge of facility pricing structure and cost estimates
  • Knowledge of ICD9 (10) and CPT terminology
  • Understanding of Medical Terminology
  • Bilingual fluency with English & Spanish

   

**PLEASE NOTE** The sign-on bonus is only available to external candidates.  Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis (“Internal Candidates”) are not eligible to receive a sign on bonus. 

    

The salary range for this role is $16.00 to $28.85 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives. 

   

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

   

    

 UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

   

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.

   

  

#RPO #RED

Additional Job Detail Information

Requisition Number 2287918

Business Segment OptumInsight

Employee Status Temporary

Job Level Individual Contributor

Travel No

Country: US

Overtime Status Non-exempt

Schedule Full-time

Shift Variable

Telecommuter Position No

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