Senior Vendor Management Analyst, Optum Bank – Hybrid MN or UT

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Optum Bank is seeking a Senior Vendor Management Analyst to join a highly visible and dynamic team. As a Sr Vendor Management Analyst, you will play a pivotal role in overseeing vendor relationships, driving efficiency, and ensuring operational excellence across various vendor services.  Your key areas of focus will be:

• Regulatory Compliance: Develop and implement strategies to ensure vendors adhere to all regulatory requirements and industry best practices
• Risk Management: Safeguard operational integrity by continuously monitoring vendor compliance and mitigating potential risks
• Stakeholder Collaboration: Work closely with internal and external stakeholders, including compliance and legal teams, vendors, and other departments
• Innovation and Customer Focus: Foster a forward-thinking approach to regulatory governance, focusing on continuous improvement and cost-effectiveness

In addition, this role will involve operational oversight and ongoing development, strengthening regulatory governance initiatives, and being accountable for implementing strategies to enhance vendor compliance. To succeed in this role, you need to work well with all bank leaders and operational functions, inside and outside Optum Bank. The ideal candidate is strategic, collaborative, determined, and detail oriented.

Minnesota: This position follows a hybrid schedule with four in-office days per week.

Utah: This position follows a hybrid schedule with three in-office days per week.

Primary Responsibilities:

• Lead the review and analysis of third-party contracts, SLAs, and certifications (e.g., SOC 2, ISO 27001, HITRUST) to identify and mitigate potential gaps or risks
• Partner with senior internal stakeholders to ensure vendor alignment with organizational policies and risk tolerance, influencing strategic decisions
• Spearhead the development and continuous improvement of third-party governance frameworks, policies, and procedures
• Prepare and present comprehensive reports on vendor risk status to senior leadership, risk committees, and auditors, providing actionable insights
• Oversee the overall vendor program performance, ensuring adherence to SLAs, KPIs, and risk mitigation plans, and driving continuous improvement
• Collaborate with Procurement, Legal, IT, and other departments to ensure a cohesive and holistic approach to third-party risk management
• Lead the development and delivery of training programs for internal stakeholders on TPRM policies, tools, and best practices
• Stay abreast of regulatory developments and ensure vendors remain compliant with applicable laws and guidelines (e.g., FDIC, CFPB), proactively addressing any compliance issues
• Oversee the maintenance of a centralized repository of third-party documentation, including risk assessments, contracts, SLAs, and third-party certifications
• Lead efforts to work with vendors and internal teams to remediate identified issues or risks, ensuring timely and effective resolution

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 5+ years of professional work experience in third-party or vendor risk oversight, preference for experience in a regulated bank
• 4+ years of experience with internal and external audit compliance support (FDIC, FDICIA, GLBA, SOC)
• 2+ years of GRC (Governance, Risk & Compliance) experience
• 2+ years of experience with regulatory guidelines pertaining to security of sensitive data; PII, PCI, PHI, etc.
• 2+ years of experience with HIPPA, PCI, HITRUST, SOX

Preferred Qualifications:

• Relevant certifications (e.g., CRVPM, CTPRP, or CISA)
• Experience with creating presentations for executive audience with the ability to translate and communicate complex Business, IT and operational challenges into perspectives that are understandable, impactful and actionable for leaders
• Financial Services industry experience

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $89,900 to $160,600 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. 

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.