Job Details2024-05-20T13:50:10+00:00

Clinical Appeals RN – Remote (M-F working alternating Saturdays)

Requisition Number: 2296197
Job Category: Nursing
Primary Location: Cypress, CA
(Remote considered)

Doctor consulting nurse at nurse station.

Careers at UnitedHealth Group

We’re creating opportunities in every corner of the health care marketplace to improve lives while we’re building careers. At UnitedHealth Group, we support you with the latest tools, advanced training and the combined strength of high caliber co-workers who share your passion, your energy and your commitment to quality. Join us and start doing your life’s best work.SM

Clinical

Compassion. It’s the starting point for health care providers like you and it’s what drives us every day as we put our exceptional skills together with a real feeling of caring for others. This is a place where your impact goes beyond providing care one patient at a time. Because here, every day, you’re also providing leadership and contributing in ways that can affect millions for years to come. Ready for a new path? Learn more, and start doing your life’s best work.SM

Our teams are helping people from around the world. We can bring out your best as you put your listening, analytical and problem solving skills to work in a setting that is geared to helping improve lives and enhance health care for millions. Here, you’ll discover a wealth of pathways for professional growth within Customer Service, Billing, Claims, Enrollment & Eligibility and across our global economy. Join us and find out why this is the place to do your life’s best work.SM

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

 

The Clinical Appeals RN is responsible for providing expertise in clinical appeals and grievances (analyzing, reviewing, and evaluating appeals and grievances), and acting as a Clinical Interface Liaison (clinical problem solver with facilities, providers, carriers, resolution of issues concerning members, benefits, program definition and clarification).

 

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. 

 

Primary Responsibilities:

  • Review medical records and verify if the requested service meets criteria
  • Review pre-service appeals for clinical eligibility for coverage as prescribed by the Plan benefits
  • Review and interpret Plan language
  • Coordinate reviews with the Medical Director
  • Utilize clinical guidelines and criteria
  • Accurately documenting determinations
  • Adherence to all confidentiality regulations and agreements
  • Hours M-F 8a-5p with alternating Saturdays
  • Comfortable working mandatory overtime

 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Active, unrestricted RN license in state of residence
  • 2+ years of clinical experience as an RN, including in an acute, inpatient hospital setting
  • Proficiency in Microsoft Office, Word, Outlook, and Internet applications
  • Available M-F, 8:00- 4:30 in their time zone and alternating Saturdays (2 per month with a weekday off when working a Saturday) 

 

Preferred Qualifications:

  • Bachelor of Science in Nursing
  • 1+ years of experience using MCG and/or Medicare criteria
  • 1+ years of Utilization Management, pre-authorization, concurrent review or appeals experience
  • Appeals experience
  • Proven excellent communication, interpersonal, problem-solving, and analytical skills

 

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

 

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits re subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $28.27 to $50.48 per hour based on full-time employment. We comply with all minimum wage laws as applicable. 

 

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. 

 

 

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.     

 

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.  

Additional Job Detail Information

Requisition Number 2296197

Business Segment UHC Clinical Services

Employee Status Regular

Job Level Individual Contributor

Travel No

Country: US

Overtime Status Non-exempt

Schedule Full-time

Shift Day Job

Telecommuter Position Yes

Our Hiring Process

We want you to know what our hiring process looks like. Watch the video and find out what to expect along the way.

What It’s Like

Watch the video and hear how our employees describe what it’s like to work here in Customer Service.

Careers at Optum

If you want to use your abilities to help us challenge the status quo and achieve on our ambitious mission, this is the right place for you. We are creating and delivering quality health care solutions that deeply impact the health care system. And this means opportunities for people like you to grow and innovate with us.

Closing the GAP

Our team members help close the gap in health care. Take a closer look and see how Lisa helps members navigate a complex health care system.

Our Blog

Our Blog

Big Data and Health Care

At UnitedHealth Group we work with the largest collection of health related data. It's an opportunity and challenge on an enormous scale using SAS, R/Python, Hadoop, MapReduce and every emerging platform that makes sense for a team that makes the biggest difference in health care. Check out our interview with Ashish C., an Analytics Senior Director here to learn more.

How Innovation Drives Health Care

At UnitedHealth Group, the technology and innovation we invent is in service of a future where health care serves everyone more fairly, productively and consistently. We put a series of questions to Pat Keran, Senior Director at Optum, to explain what innovation means for his team, UnitedHealth Group and health care globally.

Our Blog

Diversity in Clinical Leadership: 7 things to know from Dr. David Williams

We're committed to diversity and inclusion in everything we do. It’s ultimately what helps us understand a variety of perspectives and provide quality care to our diverse member population. If you’re interested in working for an organization that values diversity, this leader interview is a must read.

Our Blog

6 Tips to Help You Reach the Interview Stage

Ready to apply? That's great! Or maybe you've applied a few times and clicked on this blog out of frustration. Whatever the reason, we’re glad you're here. Let's get down to the nitty gritty and give you the information you’re looking for. We've put together some tips based to help you be more successful when applying at UnitedHealth Group.

Pharmacy Technician Career Paths at UnitedHealth Group

A Pharmacy Technician career at UnitedHealth Group can be challenging, yet very rewarding at the same time. Our Pharmacy Technicians aren’t just clerks and cashiers. At UnitedHealth Group, they work in a fast-paced environment directly with patients entering and filling prescriptions and communicate with physician’s offices to provide personal and detailed service.

Go to Top