Associate Director, Workforce Insights – Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

This role is responsible for leading workforce optimization analytics across Optum enterprise care delivery operations. The Director will build and maintain complex financial and operational models to support strategic workforce planning, productivity analysis, and performance forecasting. While direct reports may support data mining and dashboard development, this role requires deep hands-on modeling expertise and the ability to translate data into actionable insights for senior leadership.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Develop and maintain dynamic workforce and financial models to support staffing optimization, labor forecasting, and strategic planning
• Analyze operational and financial data to evaluate performance and identify opportunities for improvement
• Collaborate with operations, finance, and clinical leaders to validate model assumptions and guide decision-making
• Deliver executive-level insights through scenario planning, sensitivity analysis, and performance forecasting
• Partner with Practice Optimization leadership to align workforce planning & productivity with budget and organizational goals
• Lead cross-functional initiatives and adapt to evolving business needs
• Ensure data integrity and consistency across systems and reporting platforms
• Promote a culture of continuous improvement and data-driven decision-making
• Uphold HIPAA standards in handling protected health information (PHI)

Advanced Technical Responsibilities:

• Advanced Analytics: Lead data analysis projects using advanced analytics technologies to support strategic decisions
• Financial Modeling: Build and maintain detailed models including workforce cost projections, productivity scenarios, and operational forecasts
• Data Architecture: Design scalable, reliable workforce model architecture solutions
• Dimensional Modeling: Implement dimensional data models to support accurate querying across geographies and specialties
• Interactive Reporting: Guide development of dashboards and visualizations in Power BI (with support from team members)
• SQL Optimization: Write and optimize SQL queries for Microsoft SQL Server, SSRS, and Oracle databases
• Project Management: Manage and organize data-related projects using established methodologies to meet timelines and objectives

 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
 

Required Qualifications:

• 3+ years of experience in workforce analytics, financial modeling, or healthcare operations
• Solid hands-on experience building and maintaining complex models in Excel
• Familiarity with accounting principles and financial statement analysis

Preferred Qualifications:

• Experience with workforce management systems and labor forecasting
• Proficiency in Power BI, SQL, and data visualization tools
• Solid analytical and strategic thinking skills
• Excellent communication and presentation abilities
• Ability to collaborate across departments and influence at all levels of the organization

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $110,200 to $188,800 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

 

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.