Job Details2024-05-20T13:50:10+00:00

Clinical Decision Support – CDS – Informaticist

Requisition Number: 2323285
Job Category: OptumInsight Consulting
Primary Location: Dallas, TX
(Remote considered)

Doctor consulting nurse at nurse station.

Careers at UnitedHealth Group

We’re creating opportunities in every corner of the health care marketplace to improve lives while we’re building careers. At UnitedHealth Group, we support you with the latest tools, advanced training and the combined strength of high caliber co-workers who share your passion, your energy and your commitment to quality. Join us and start doing your life’s best work.SM

Clinical

Compassion. It’s the starting point for health care providers like you and it’s what drives us every day as we put our exceptional skills together with a real feeling of caring for others. This is a place where your impact goes beyond providing care one patient at a time. Because here, every day, you’re also providing leadership and contributing in ways that can affect millions for years to come. Ready for a new path? Learn more, and start doing your life’s best work.SM

Our teams are helping people from around the world. We can bring out your best as you put your listening, analytical and problem solving skills to work in a setting that is geared to helping improve lives and enhance health care for millions. Here, you’ll discover a wealth of pathways for professional growth within Customer Service, Billing, Claims, Enrollment & Eligibility and across our global economy. Join us and find out why this is the place to do your life’s best work.SM

This position is National Remote. You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis, Virginia, Maryland, or Washington, D.C. area, you will be required to work in the office a minimum of four (4) days per week.

Opportunities at Northern Light Health, in strategic partnership with Optum. Whether you are looking for a role in a clinical setting or supporting those who provide care, we have opportunities for you to make a difference in the lives of those we serve. As a statewide health care system in Maine, we work to personalize and streamline health care for our communities. If the place for you is at a large medical center, a rural community practice or home care, you will find it here. Join our compassionate culture, enjoy meaningful benefits, and discover the meaning behind: Caring. Connecting. Growing together.

The Clinical Decision Support (CDS) Informaticist is a strategic contributor to advancing informed clinical decision-making through robust CDS solutions. Leveraging critical thinking and the principles of the 5 Rights of CDS, this role focuses on delivering the right information to the right person, in the right format, through the right channel, at the right time – ensuring clarity, relevance, and impact in every intervention. Collaboration with cross-functional teams is essential to optimize workflows, support evidence-based practice, and improve patient outcomes.

This position is full time. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am – 4:30pm. It may be necessary, given the business need, to work occasional overtime.  

We offer 2 to 4 weeks of on-the-job training.    The hours during training will be 8:00am to 4:30pm, Monday – Friday.

   

Primary Responsibilities:

  • Apply advanced critical thinking to evaluate clinical requirements and workflows, guiding thoughtful integration of CDS tools aligned with the 5 Rights framework
  • Partner with IT, clinical staff, and other teams to design, implement, and continuously refine CDS assets, including order sets/protocols, rules/alerts, and other CDS Interpret and analyze clinical data to generate actionable insights that support precision, safety, and efficiency in decision-making
  • Facilitate collaborative design sessions and feedback loops to create interventions with interdisciplinary teams, ensuring alignment with practice standards and user experience
  • Collaborate with clinical end users to analyze workflows as they relate to CDS and promote efficiency
  • Synthesize data from varied data sources to support continuous monitoring of outcomes and impact of CDS tools implemented in EHR
  • Navigate complexity and competing priorities with resilience and problem-solving acuity, addressing emergent needs while maintaining strategic focus on quality improvement
  • Bridge the gap between clinical and technical stakeholders by translating complex data, workflows, and requirements into clear, accessible language that supports informed decision-making and collaboration
  • Demonstrates consistent accountability for meeting timelines, delivering high-quality outputs, and adhering to organizational standards and expectations
  • Contribute to the development and execution of a standardized clinical decision support strategy across Market Performance Partners
  • Lead CDS-related projects as needed

  

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

Required Qualifications:

  • Active Nursing License 
  • 5+ years of healthcare experience with direct clinical exposure
  • CDS/Healthcare Informatics experience
  • Experience with CDS development, healthcare technology and/or EHR design/build
  • Understanding of clinical workflows and their integration with Health IT/CDS
  • Proficient in Microsoft 365 applications, including Teams, Excel, PowerPoint, and Outlook
  • Ability to work full time. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am – 4:30pm. It may be necessary, given the business need, to work occasional overtime. 

  

Preferred Qualifications:

  • Full Flu vaccination are an essential job function of this role. Candidates located in states that mandate Flu booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. 

   

Telecommuting Requirements: 

  • Ability to keep all company sensitive documents secure (if applicable) 
  • Required to have a dedicated work area established that is separated from other living areas and provides information privacy. 
  • Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.

  

Soft Skills:

  • Ability to synthesize information from varied data sources, recognizing patterns and guiding nuanced decisions
  • Solid collaborative skills, promoting trust and transparency across remote and onsite teams
  • Comfort with tools that support project coordination and communication (Outlook, Excel, Teams, Zoom, etc.).
  • Clear, concise written and verbal communication tailored to clinical and technical audiences
  • Active listening and respectful engagement in virtual and in-person settings
  • Accountability to timelines, deliverables, and organizational standards
  • Able to work in a fast-paced environment, balancing multiple priorities while maintaining focus, accuracy, and responsiveness
  • Proven ability to collaborate with multidisciplinary teams and healthcare leadership
  • Demonstrated excellent verbal communication and presentation skills, with the ability to explain complex concepts to diverse audiences
  • Proven ability to lead change and actively contribute to process improvement efforts within healthcare environments
  • Proven to be self-directed and adaptable, with a commitment to continuous learning and improvement

  

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy   

  

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from  $58,800 – $105,000 annually based on full-time employment. We comply with all minimum wage laws as applicable. 

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.  

  

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission. 

  

  

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

  

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.

  

Additional Job Detail Information

Requisition Number 2323285

Business Segment OptumInsight

Employee Status Regular

Job Level Individual Contributor

Travel No

Additional Locations
Phoenix, AZ, US
Hartford, CT, US
Minneapolis, MN, US
Tampa, FL, US

Overtime Status Exempt

Schedule Full-time

Shift Day Job

Telecommuter Position Yes

Our Hiring Process

We want you to know what our hiring process looks like. Watch the video and find out what to expect along the way.

What It’s Like

Watch the video and hear how our employees describe what it’s like to work here in Customer Service.

Careers at Optum

If you want to use your abilities to help us challenge the status quo and achieve on our ambitious mission, this is the right place for you. We are creating and delivering quality health care solutions that deeply impact the health care system. And this means opportunities for people like you to grow and innovate with us.

Closing the GAP

Our team members help close the gap in health care. Take a closer look and see how Lisa helps members navigate a complex health care system.

Our Blog

Our Blog

Big Data and Health Care

At UnitedHealth Group we work with the largest collection of health related data. It's an opportunity and challenge on an enormous scale using SAS, R/Python, Hadoop, MapReduce and every emerging platform that makes sense for a team that makes the biggest difference in health care. Check out our interview with Ashish C., an Analytics Senior Director here to learn more.

How Innovation Drives Health Care

At UnitedHealth Group, the technology and innovation we invent is in service of a future where health care serves everyone more fairly, productively and consistently. We put a series of questions to Pat Keran, Senior Director at Optum, to explain what innovation means for his team, UnitedHealth Group and health care globally.

Our Blog

Diversity in Clinical Leadership: 7 things to know from Dr. David Williams

We're committed to diversity and inclusion in everything we do. It’s ultimately what helps us understand a variety of perspectives and provide quality care to our diverse member population. If you’re interested in working for an organization that values diversity, this leader interview is a must read.

Our Blog

6 Tips to Help You Reach the Interview Stage

Ready to apply? That's great! Or maybe you've applied a few times and clicked on this blog out of frustration. Whatever the reason, we’re glad you're here. Let's get down to the nitty gritty and give you the information you’re looking for. We've put together some tips based to help you be more successful when applying at UnitedHealth Group.

Pharmacy Technician Career Paths at UnitedHealth Group

A Pharmacy Technician career at UnitedHealth Group can be challenging, yet very rewarding at the same time. Our Pharmacy Technicians aren’t just clerks and cashiers. At UnitedHealth Group, they work in a fast-paced environment directly with patients entering and filling prescriptions and communicate with physician’s offices to provide personal and detailed service.

Go to Top